Upgrades and Technical Support Subscription packages can be added to your development tool purchase. This annually renewing subscription includes all version upgrades and email, SKYPE technical support.
To install your license:
For SDK product, use the setLicenseKey function to set it in your project source code.
For PortGo Softphone, once it pops up the license window, copy the key and click "OK" button.
Most of mobile computers have an embedded microphone and speaker. Make sure that your microphone is good enough by trying to record your speech. In order to get better audio quality and avoid echo, you may use headset, Blue Tooth, and wired headset etc;
We strongly recommend you to install the latest version of operating system, sound and network drivers, and DirectX (check with dxdiag.exe, it should be 9.0 or higher).
Check your Internet connectivity by pinging your party's IP address. A proper response time is below 100 ms unless the party you are calling is from Down Under. If the ping time seems too large, you Internet connection is too busy now. Try to stop any other activity. If the problem persists, ask your Internet provider or system administrator to fix it.
For the best voice quality, use the G.722.1, AMR-WB codec on broadband, on dialup try the G.729, AMR codecs.
For the best video quality, the H.264 codec is recommended.
We have provide two AVI files to show to to run the refer feature, one for attended refer: Attended transfer;
Another one for blind refer: Blind transfer. Just download and use the windows media player play it.
Yes, We provide customization softphone which built base on our SDK and PortGo Softphone, whether you need pretty GUI and private labeling or other private & specified functionalities of the softphone, we offer services to meet your needs, such as DNS SRV, Auto provision, account balance displaying on the skin, call history and contacts management.
Please send us your requirements and one of our Sales people will contact you soon.